At Juvmjfgra Comfortable Hotels, we are committed to providing an exceptional experience for all of our guests, including those with disabilities or specific accessibility needs. We strive to ensure that our facilities, services, and digital platforms are accessible to everyone.
Our Commitment to Accessibility
We believe that Comfortable should be accessible to all. Each of our properties features a range of accessibility accommodations designed to ensure comfort and convenience for guests with diverse needs. Our staff receives specialized training to provide appropriate assistance while respecting the dignity and independence of all guests.
Physical Accessibility Features
Accessible Guest Rooms
Our accessible rooms feature:
- Wider doorways and pathways for wheelchair access
- Lowered light switches, thermostats, and other controls
- Accessible bathrooms with roll-in showers, grab bars, and raised toilet seats
- Visual and audible emergency alert systems
- Adjustable-height beds in select rooms
Property Accessibility
Throughout our properties, you'll find:
- Step-free access to main entrances and public areas
- Accessible elevators with braille markings and audible indicators
- Designated accessible parking spaces near entrances
- Ramps and handrails where needed
- Accessible public restrooms
- Accessible routes to all amenities including restaurants, pools, and spa facilities
Service and Support
Personalized Assistance
- Trained staff available to provide assistance as needed
- Service animals welcome in all areas of our properties
- Mobility equipment rentals available upon request
- Special dietary accommodations at all dining venues
- Room service with accessible ordering options
Communication Accessibility
- Assistive listening devices available for meetings and events
- Telecommunication devices for the deaf (TDD) available upon request
- Written materials available in large print or alternative formats
- Staff trained in basic sign language at select properties
Digital Accessibility
We are committed to ensuring that our website and digital services are accessible to people with disabilities. Our website is designed to be compatible with common screen readers and follows Web Content Accessibility Guidelines (WCAG) standards. We continually work to improve the accessibility and usability of our digital presence.
Requesting Accommodations
We encourage guests with specific accessibility needs to contact us in advance of their stay so that we can make appropriate arrangements. To request accommodations or for more information about our accessibility features:
- Call our Accessibility Hotline: +1 (800) 555-9876
- Email: [email protected]
- Specify accessibility requirements when making online reservations
Please contact us at least 72 hours before your arrival to ensure we can best accommodate your needs.
Feedback and Continuous Improvement
We value feedback regarding the accessibility of our properties and services. If you have suggestions on how we can improve our accessibility efforts, please contact us at [email protected].
Juvmjfgra Comfortable Hotels is dedicated to offering an inclusive, accessible environment where all guests can enjoy our exceptional service and amenities.